International toll free access in over 50 countries

Genesis Conferencing rate Argentina

Conferencing Rates Argentina

Argentina Toll Free Number can be provided for an additional $0.23 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.028 cents per minute per participant for land lines and $0.344 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Please Note: International Toll Free/Dial Out Rates are in addition to the standard North America rates which all accounts are set up with. Since the North America rate is a wholesale rate... we are not permitted to post it on the site but it can be requested through the Click Here For Instant Rate Quote link top right of this page. Meeting Center for displaying your Powerpoint Presentation over the web is provided at no additional cost. We run free live trainings for new customers.

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Conferencing Rates Austraila

Austraila Toll Free Number can be provided for an additional $0.089 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.026 cents per minute per participant for land lines and $0.278 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

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Conferencing Rates Austria

Austria Toll Free Number not available at this time t. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.038 cents per minute per participant for land lines and $0.362 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

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Conferencing Rates Bahamas

Bahamas Toll Free Number can be provided for an additional $0.266 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.149 cents per minute per participant for land lines and $0.090 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

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Conferencing Rates Belgium

Belgium Toll Free Number can be provided for an additional $0.039 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.032 cents per minute per participant for land lines and $0.329 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Brazil

Brazil Toll Free Number can be provided for an additional $0.25 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.061 cents per minute per participant for land lines and $0.159 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Canada

Canada Toll Free Number is included in the north Amerca toll free for $0.079 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.010 cents per minute per participant for land lines and $0.010 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Chile

Chile Toll Free Number can be provided for an additional $0.417 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.027 cents per minute per participant for land lines and $0.306 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates China

China Toll Free Number can be provided for an additional $0.890 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.022 cents per minute per participant for land lines and $0.022 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Columbia

Columbia Toll Free Number can be provided for an additional $0.338 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.070 cents per minute per participant for land lines and $0.128 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Cyprus

Cyprus Toll Free Number can be provided for an additional $0.175 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.051 cents per minute per participant for land lines and $0.090 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Denmark

Denmark (Mobile) Toll Free Number can be provided for an additional $0.106 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.032 cents per minute per participant for land lines and $0.319 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

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Conferencing Rates Dominican Republic

Dominican Republic Toll Free Number can be provided for an additional $0.138 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.099cents per minute per participant for land lines and $0.234 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Ecuador

Ecuador Toll Free Number not available at this time. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.207 cents per minute per participant for land lines and $0.403 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates France

France Toll Free Number can be provided for an additional $0.045 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.026 cents per minute per participant for land lines and $0.293 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Germany

Germany Toll Free Number can be provided for an additional $0.039 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.032 cents per minute per participant for land lines and $0.329 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Greece

Greece Toll Free Number can be provided for an additional $0.213 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.035 cents per minute per participant for land lines and $0.293 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

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Conferencing Rates Hong Kong

Hong Kong Toll Free Number can be provided for an additional $0.138 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.041 cents per minute per participant for land lines and $0.021 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Hungary

Hungary Toll Free Number can be provided for an additional $0.138 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.035 cents per minute per participant for land lines and $0.392 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates India

India Toll Free Number can be provided for an additional $1.313 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.246 cents per minute per participant for land lines and $0.227 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

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Conferencing Rates Indonesia

Indonesia Toll Free Number can be provided for an additional $0.825 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.10 cents per minute per participant for land lines and $0.25 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Ireland

Ireland Toll Free Number can be provided for an additional $0.085 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.029 cents per minute per participant for land lines and $0.351 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Israel

Israel Toll Free Number can be provided for an additional $0.058 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.034 cents per minute per participant for land lines and $0.314 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Italy

Italy Toll Free Number can be provided for an additional $0.058 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.034 cents per minute per participant for land lines and $0.314 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Japan

JapanToll Free Number can be provided for an additional $0.225 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.045 cents per minute per participant for land lines and $0.284 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates South Korea

South Korea Toll Free Number can be provided for an additional $0.438 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.029 cents per minute per participant for land lines and $0.096 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

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Conferencing Rates Luxembourg

Luxembourg Toll Free Number can be provided for an additional $0.113 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.037 cents per minute per participant for land lines and $0.351 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Malaysia

Malaysia Toll Free Number can be provided for an additional $0.553 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.039 cents per minute per participant for land lines and $0.082 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Mexico

Mexico Toll Free Number can be provided for an additional $0.159 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.114 cents per minute per participant for land lines and $0.114 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

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Conferencing Rates Netherlands

Netherlands Toll Free Number can be provided for an additional $0.313 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.029 cents per minute per participant for land lines and $0.383 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

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Conferencing Rates New Zealand

New Zealand Toll Free Number can be provided for an additional $0.08 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.035 cents per minute per participant for land lines and $0.337 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Norway

Norway Toll Free Number can be provided for an additional $0.125 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.034 cents per minute per participant for land lines and $0.241 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Panama

Panama Toll Free Number can be provided for an additional $0.388 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.051 cents per minute per participant for land lines and $0.190 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Poland

Poland Toll Free Number can be provided for an additional $0.151 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.039 cents per minute per participant for land lines and $0.389 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Portugal

Portugal Toll Free Number can be provided for an additional $0.10 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.033 cents per minute per participant for land lines and $0.329 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

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Conferencing Rates Puerto Rico

Puerto Rico Toll Free Number can be provided for an additional $0.23 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.028 cents per minute per participant for land lines and $0.344 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

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Conferencing Rates Russia

Russia Toll Free Number not available at this time. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.049cents per minute per participant for land lines and $0.072 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

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Conferencing Rates Singapore

Singapore Toll Free Number can be provided for an additional $0.181 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.031 cents per minute per participant for land lines and $0.031 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates South Africa

South Africa Toll Free Number not available at this time. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.085cents per minute per participant for land lines and $0.378 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Spain

Spain Toll Free Number can be provided for an additional $0.25 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.025 cents per minute per participant for land lines and $0.376 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Sweden

Sweden Toll Free Number can be provided for an additional $0.125 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.020 cents per minute per participant for land lines and $0.327 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

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Conferencing Rates Switzerland

Switzerland Toll Free Number can be provided for an additional $0.073 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.032 cents per minute per participant for land lines and $0.370 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Taiwan

Taiwan Toll Free Number can be provided for an additional $0.595 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.030 cents per minute per participant for land lines and $0.157 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Thailand

Thailand Toll Free Number can be provided for an additional $0.388 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.057 cents per minute per participant for land lines and $0.077 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Trinidad/Tobago

Trinidad/Tobago Toll Free Number can be provided for an additional $0.388 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.169 cents per minute per participant for land lines and $0.215 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates United Kingdom

United Kingdom Toll Free Number can be provided for an additional $0.064 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.017 cents per minute per participant for land lines and $0.331 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates United Arab Emirates

United Arab Emirates Toll Free Number not available at this time. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.421 cents per minute per participant for land lines and $0.385 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

Conferencing Rates Uruguay

Uruguay Toll Free Number not available at this time. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.123 cents per minute per participant for land lines and $0.402 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

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Conferencing Rates Venezuela

Venezuela Toll Free Number can be provided for an additional $0.358 cents per minute per participant. You have the option to have the bridge dial out to participants. Dial out rates are an additional $0.039 cents per minute per participant for land lines and $0.312 cents per participant for cell phones. No additional charge to stream the audio over a webinar. Participants anywhere on the globe can call a U.S. provided number for no additional charge per participant.

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FAQ

Pay as you go! No Contract!

No Monthly Minimum!

genesis conferencing bbc

Genesys Conferencing on the BBC (Video)
Genesys Conferencing aired on BBC World’s business bulletin.

Genesys Meeting Center

ON DEMAND AUDIO AND WEB CONFERENCING

genesis conferencing usa today

Genesys Earth Day Survey Shows Companies Have Made ''Green Progress'' Over Last Year
USA Today, April 17, 2008

"Virtual meetings that take place by phone and web conference really started as part of a movement to save costs both in dollars and environmental pollution, and reduced travel continues to be one of the biggest impacts we can make on our environment."

YOUR VIRTUAL MEETING ROOM
Effectively meet with colleagues, clients and customers from remote locations in your own virtual meeting room. Enter Genesys Meeting Center and interact with up to 100 business professionals from across the globe at a moment's notice.

MEET ON DEMAND
Genesys Meeting Center requires no operator involvement and no reservation. Your personal meeting room is available 24 hours a day, 7 days a week and is accessible from any location. You can choose to conduct your meetings via telephone, over the Internet or both. Audio and visual functions are fully integrated and presented through one user-friendly interface.

EASY TO START, EASY TO USE
Use the Internet to effortlessly schedule your meeting and send out email invitations. Open your Outlook® address book, highlight contacts you want to invite and the rest is automatic. Dial out to your participants one by one or as a group. Or have participants dial your audio meeting number.

MANAGE YOUR AUDIO CALL ONLINE
Manage your meetings and participants via the Internet with simple "point" and "click" commands. See your participants on screen as they connect. You also have the ability to impose additional security by restricting access to your call and can move participants to sub conference rooms individually or as a group.

• See the phone number of each audio participant

• Disconnect individual

• Move specific lines to a sub conference room

• Mute individual or all lines

• Dial out to individuals or a group at once

• Manage audio Q&A

SHARE ANY DOCUMENT OR APPLICATION FROM YOUR DESKTOP
Your virtual meetings reach a new level of impact and inter-activity with online presentation
tools. You can:
• Animate your meetings with PowerPoint® slides
• Share documents
• Run interactive surveys or polls
• Archive your entire meeting with synchronized audio and web

One Click Meeting

1-click access to start your meeting!
Efficiently conduct meetings using a simplified web interface that you launch directly from
your desktop. Instantly share an application without opening your web browser. Simply click
on your desktop icon and begin an on-demand One Click Meeting .

A WORLD OF SUPPORT
Benefit from the expertise and support of a truly global conferencing provider. Our presence in 25 locations across the world ensures quality service and customer support. Independent Analyst study scores Genesys highest among competitors. PSG Today’s leading global Fortune 1000 companies save time and money with Genesys Meeting Center. We can do the same for you.

DOES THE .079 CENTS PER MINUTE INCLUDE BOTH CONFERENCING AND WEB PRESENTING?
Yes. one flat rate for both

CAN I JUST USE THE SERVICE FOR Conferencing?
Yes. Many clients do, the .079 cent rate is for all of North America. You will still be setup with the web platform at no additional charge. Keep in mind we run live online trainings for new clients twice a week.

WHAT TYPE OF TRAINING DO YOU OFFER?
Unlimited training on all aspects of the platform. Trainings are actualy live presentations using the service. Once you have an account setup you can participate in the training which are held twice a week.

HOW MANY PARTICIPANTS CAN IHAVE ON AT ONE TIME?
125 if all participants are calling in on the toll free number we provide you with. If you plan to stream the audio over the internet in your web presentation you can expand to 250 participants with a mix of 125 toll free callers and 125 audio web streamers. The next platform is operator assisted for clients that require 250 participants and up. there is no limitation to the amount of participants you can have on this operator assisted platform we can quote you pricing.

HOW LOMG DOES IT TAKE TO SETUP AN ACCOUNT?
All online orders are expedited. Account setup and delivery of your codes and instructions are e-mailed within 4 business hours.

DO YOU ACCEPT PAYMENT BY CREDIT CARD?
Yes but not over the internet. All accounts default to monthly billing. If you wish to pay by credit card the customer service dept will set that up for you once your account is active.

WHERE CAN I DOWNLOAD THE NEW 4.0 MEETING CENTER APPLICATION SO THAT I CAN RUN 4.0 MEETINGS?
You can download the new 4.0 Meeting Center Application in the Preferences/General or Tools section of your account.

WHAT SIZE IS THE DOWNLOAD?
12.9 MB.

DOES THE MEETING CENTER APPLICATION REQUIRE ANY ACTIVE X DOWNLOADS?
All ActiveX controls are embedded in a single download of the Meeting Center Application. The download includes the Enhanced Publisher, Microsoft Outlook and Lotus Notes Address Book Control, Outlook Calendar Control, Desktop VoIP and the Desktop Icon.

WHAT LEVELS OF ACCESS DO USERS NEED TO RUN AND/OR INSTALL GENESYS MEETING CENTER 4.0?
Admin rights are required to install the Meeting Center Application. Admin rights are not required to use the application.

IS JAVA VIRTUAL MACHINE STILL REQUIRED TO CONDUCT OR JOIN A GENESYS MEETING CENTER 4.0 MEETING?
No. Genesys Meeting Center 4.0 does not require Java Virtual Machine. A Javascript-enabled browser is required.

DO POP-UP BLOCKERS NEED TO BE DISABLED TO CONDUCT OR JOIN 4.0 MEETINGS?
No. Pop-up blockers do not need to be disabled to moderate or join 4.0 meetings.

HOW DO I MIGRATE TO THE 4.0 PLATFORM? DOES THE PREVIOUS VERSION OF GENESYS MEETING CENTER HAVE TO BE UNINSTALLED?
In order to use 4.0, moderators must install the new Meeting Center Application. The previous version does not need to be uninstalled. If you wish to remove previous components, you can uninstall them via the Tools section of your account.

CAN I EASILY REVERT BACK TO THE PREVIOUS VERSION OF GENESYS MEETING CENTER?
Yes. Both versions can be installed and either version can be used on a per meeting basis. Under Preferences/General, you can choose either the new Meeting Center 4.0 or Meeting Center 3.9. Based on your selection, the appropriate version of Genesys Meeting Center will launch when a meeting starts.

HOW WILL THE GENESYS MEETING CENTER 4.0 APPLICATION BE DISTRIBUTED TO CUSTOMERS?
The new 4.0 Meeting Center Application is available for download in your online account, as an MSI for download via link or on CD (for select customers).

HOW MUCH BANDWIDTH IS NEEDED FOR SLIDES, DESKTOP VIDEO, DESKTOP VOIP, ETC?
Bandwidth required varies depending on the type of application you are running. On average, a typical meeting with slides requires 2kbps, while Desktop VoIP requires an additional 8-10kbps. Video requires an additional 12kbps.

HOW WILL THE DEPLOYMENT OF GENESYS MEETING CENTER 4.0 AFFECT PREVIOUSLY UPLOADED CONTENT AND ARCHIVES?
Presentations that were uploaded before installing version 4.0 will work during a live 4.0 meeting. Presentations created prior to 4.0 cannot be archived.

HOW DOES THE DEPLOYMENT OF GENESYS MEETING CENTER 4.0 IMPACT PREVIOUSLY SCHEDULED MEETINGS AND ADDRESS BOOKS?
There will be no impact to previously scheduled meetings and Address Book contacts with the deployment of Genesys Meeting Center 4.0.

HOW CAN PARTICIPANTS JOIN 4.0 MEETINGS? WHAT BROWSERS ARE SUPPORTED?
Participants can join a meeting using the new Meeting Center Application or via the following browsers:
IE 6.0 + (Windows)
Firefox 1.5 + (Windows/Mac/Linux)
Safari 2.0 + (Mac)

WHAT ARE THE DIFFERENCES BETWEEN JOINING A MEETING WITH THE MEETING CENTER APPLICATION VS. BROWSER ONLY?
Participants joining via browser only can successfully participate in a meeting but will not be able to take advantage of Presenter capabilities and Desktop VoIP and Video access.

WILL USERS RETAIN THEIR EXISTING MEETING # AND PIN?
Yes. All customer Meeting Numbers and PINs will remain the same.

System Requirements for the Meeting Center 4.0

Audio

Using a telephone: A touch-tone telephone
Using Desktop VoIP: A computer equipped with the following:
_ a supported sound card
_ speakers or headphones
_ a microphone (for speaking during the conference).

Web (Moderators)

_ Microsoft Internet Explorer 5.5 with Java script and session
cookies enabled
_ 800MHz or equivalent computer with 96 MB of RAM
(Note: Application Sharing requires 128 MB of RAM and
requirements increase slightly depending on the number of
participants)
_ Windows 2000/XP
_ Internet connection of minimum 56K for Application Sharing,
128K for broadcasting video.

Web (Participants)

Microsoft Internet Explorer 6.0, Mozilla Firefox 1.5 for Windows/Mac/Linux, or Safari 2.0 for Macintosh
Internet connection of minimum 56K for Application Sharing, 128K for broadcasting video.

Video

Video conferences are available only for video-enabled accounts. To broadcast a video conference, an industry-standard web camera using Microsoft Windows WDM Image Capture win32 driver (correct version needed for webcam)is required. The quality of the webcam will determine how your video will appear at the other end.

Archive playback

Archive playback requires Windows Media Player 9 and Internet
Explorer 6.0+.